Press & Recognition — What People Say About Imperial
We pride ourselves in listening to those who count the most... our loyal customers
Guest Reviews
"The room was lovely with 12 ft ceilings. We had access to a kitchen, balcony and sitting areas. The pool was very clean and Cath was very very welcoming."
Booking.com"Amazing hotel, the owners were beautiful and helpful! The swimming pool was also amazing — just what we needed at the end of the day!"
Expedia"Charming, cosy and comfortable, very clean and great value."
Hotels.com"Loved the extremely large verandah wrapping around the building. A unique heritage experience."
TripAdvisorIndependent Recognition
Imperial has been independently recognised as Broken Hill's best overall accommodation and best luxury option by travel publications covering the Outback NSW region. The property is featured in the official Visit NSW and Visit Broken Hill destination guides.
Experience Imperial for Yourself
Book direct and see why guests return.
Recognised Across Booking Platforms
Imperial's five-star reviews across Booking.com, Expedia, Hotels.com, and TripAdvisor consistently highlight the same features guests love most: the heritage character of the building, the personal warmth of hosts Cath and Craig, and the solar-heated courtyard pool detailed on our Facilities page.
Featured in Official Destination Guides
Imperial's inclusion in the official Visit NSW and Visit Broken Hill destination guides reflects the property's standing within a city that itself achieved national recognition in 2015 through its National Heritage listing, detailed on our Broken Hill page. Guests can read more about the heritage restoration behind these accolades on our About Imperial page.
What Keeps Guests Coming Back
Beyond the ratings, repeat guests frequently cite the ability to book direct with genuine flexibility — a 72-hour cancellation window and no card surcharges, detailed on our Rates & Availability page — as a key reason they return whenever their travels bring them back to Far West NSW.